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Devon Stoves - Customer Comments & Feedback

Our best sales people are our customers.

If you'd like to give us some feedback or comments suitable for putting on this page; please click here.

Mark

Replace stove parts - '5 star service. They have been very helpful when I needed some minor work done on a woodburner stove. They were flexible and their quote was very competitive. The repair was carried out to an excellent standard. I would have no hesitation in returning to Rob from Devon Stoves. Thank you very much.

14-03-2018

Paul

Installation - Rob installed a wood burner for us in March 2018. We found him to be very knowledgeable, Professional and Methodical with the installation. We have no reservations in recommending Rob to anyone thinking of installing a wood burner. Many thanks Rob.


10-03-2018

Mr and Mrs Jones

Installation - 'We would like to Thank Rob for the amazing job he did with the installation of our Woodwarm stove, his workmanship is outstanding and he leaves no stone unturned in doing a first rate job. He's turned our cold lounge into a warm cozy space that we can't wait to get into again. A trustworthy man whom we could leave to let himself in and work alone, we can't recommend him enough to anyone thinking of installing a stove. Cheers Rob.'


28-02-2018

Mrs Mumford

Stove Installation - We would highly recommend Rob and Devon Stoves. From finding the perfect 100 year old chimney pot to meet regulations and match another one on our cottage, fitting a beautiful slate hearth with great precision on a very old, uneven floor to advising a novice on how to light and get the most of a Wood Warm stove - plus a cookery tip on producing an overnight casserole! Excellent service and the warmth is hugely appreciated - thank you Rob.





23-02-2018

Gillian

Installation - Hi Rob
I love my Woodwarm stove. Standing in its new slate fireplace it brings a heart to my home and has been much admired.
Devon Stoves made a great job of fitting the stove and fireplace, totally reliable with good
advise and communication.

17-02-2018

Mrs Sugg

Installation - I contacted Devon Stoves for some information about wood burning stoves, I received a response within a couple of days. Rob made an appointment to pop round to my house to have a look as I wasn’t completely sure I would be able to have a wood burner. He was a very nice chap who explained the procedure and how the work would be carried out and roughly how long it would take.
I received the quote and was happy to go ahead. There had been some really awful weather with high winds and rain, so I understood fully why my job was put back for a week , also the fact that he works alone. Rob kept in touch and gave me updates about when he would be starting the work.
Rob worked extremely hard getting my wood burner up and running and I am over the moon with it, so warm and cosy. He was a very clean and tidy worker and the final finishing touches were all done to a very high standard. I would have no hesitation in recommending him to anyone thinking about a wood burner installation.


05-02-2018

Karen

Installation - 'I can't praise Rob enough for the great job and hard work he did installing our log burner . He has so much knowledge and as this was our first Logburner he took the time to explain how to get the best results from using it . His work was of a high standard with no mess and nothing was too much trouble to him . I would highly recommended him to others.Thankyou Rob.'


25-01-2018

Nick

Installation - Hi Rob - great service, great product, great job all round.




19-01-2018

Debbie

Installation - I have no hesitation in recommending Devon Stoves for your log burner installation. The service provided was exceptional, with expert advice and a job well designed and finished to the highest standard. I was consulted every step of the way by Rob and his staff to ensure I received exactly what I required. Hope this is ok and please feel free to use the photograph of the finished product. Kind regards Debbie


05-01-2018

Phil

Installation - We have no hesitation in recommending Rob's skills and expertise in stove installation and flue building, based on his recent work for us. Great job, excellent results

03-01-2018

Shona

Installation - "I highly recommend Devon Stoves, they were professional from the outset, very easy to deal with and cleaned up very well afterwards. The stove looks great & has made a huge difference to our kitchen/dining room area, we have been able to turn off all the radiators within this area of the house. If we decide to install another wood burner in the future, I would definitely contact Devon Stoves first". Shona

01-12-2017

Nick

Installation - Highly recommended. Rob is very knowledgeable and has a strong can do attitude. We had a slightly difficult flue arrangement to deal with and Rob showed great creativity. The job was beautifully done and Rob was a very neat worker and easy to have around.


Regards

Nick


03-11-2017

Grant

Installation - Rob,


"We are very happy with the log burner supplied and installed by Devon Stoves. It keeps our living room nice and toasty and is easy to use. Occasionally we also use the hot plate on top of the stove. Rob was very helpful with explaining what options were available to us and was also carried out the work with minimal disruption. We would gladly recommend Devon Stoves to our friends."


All the Best


Grant


01-11-2017

Marian

Installation - Feed back certainly..hmm Well, I have lost Martin to his new best friend Mr. Woodwarm. Morning, noon and night there he is stoking up and shutting down. Getting it all perfect which is so easy. People come in through the door and exclaim ‘Ohh, how lovely’ rub their hands and never get off the sofa and of course with the recent bad weather and a couple of people stuck here it kept us all warm and cosy.

I had an email from a friend who lives up near Tiverton and she was so impressed with ours when she came to stay at the end of November that she went out and got herself one!.


01-11-2017

James S

Installation - We would recommend Devon Stoves who installed two stoves for us both in challenging locations. The work was done to budget, on time and without fuss or mess. We would definitely use them again.

02-06-2017

Chris

Installation - 'Rob installed an 8.5kW log burner in our home and we couldn't have been more pleased with the service he provided. He was professional, efficient and obviously has a lot of experience. We were told by other companies that it wasn't a straightforward installation... it seemed very straightforward for Rob. The price was also very competitive. Look no further. Rob will do a great job and probably beat the competition on price as well.'

01-05-2017

Mr and Mrs Shaw

Installation - We have used Devon stoves at two houses now. At our first house, we just had a stove installed and when we moved to our new house, we had a new stove and a chimney liner installed. No matter the size and complexity of the job, Rob and the team were cheerful, prompt and hard working. His estimates for time to install and the work needed were spot on and even more importantly, you wouldn’t know that we had major work done, the rooms were immaculate after he had finished. When we had some questions post installation on how best to use the stoves, Devon stoves were very helpful. We need another stove installed and will be going straight to Devon stoves for it.



28-04-2017

Mr and Mrs Owens

Replace stove parts - Hi Robert,
Thank you for your help and outstanding service. We are very grateful for you sorting out our stove in South Brent. We look forward to future contact and we will highly recommend you.


02-04-2017

Tim

Installation - a pleasure to deal with Rob and Devon Stoves -excellent service and product - they delivered what they said they would. Would definitely use them again and recommend to others.'


01-02-2017

Luke Chester-Mas

Installation - Hi Rob

Just wanted to say how much we appreciate the woodburn project here at home. You did a wonderful job and its no exaggeration to say it's changed our evenings! The stove is perfect for us. It's taken a bit of getting used to but soon warm's the room though never to boiling point.


Thank you so much for all the wisdom and thought you put into the job, and we wish you both a happy xmas and a well earned rest.

All best wishes
Luke

19-12-2016

Mr Sloman

Stove Installation - Would highly recommend Rob & his team. Nothing was too much trouble, Rob's advice & knowledge was invaluable. Such tidy workmen too. absolutely delighted with the product & the service.

23-05-2016

Jill Sleeman

Installation - Devon Stoves were recommended to me by a friend and professional tradesman. Rob gave me detailed advice from the very beginning about which kind of stove
would be suitable for my old stone cottages. The chimneys had to have liners installed in them and part of one chimney repaired so a fair amount of work had to be done
in the loft. Rob was meticulous in his practical work as he was with his advice. I received very professional service and can happily recommend Rob to anyone who is looking
to have a stove installed. Thank you Rob. Jill Sleeman.


01-03-2016

Mr & Mrs Burgess

Stove and Chimney Installation - 'We have recently had a Fireview Stove fitted by Rob and Mark, and we have to stay how pleased we are with the professional service that was shown throughout from the first meeting right through to completion of installation. Rob was really helpful and answered our many questions (as we had never had a wood burner before)nothing seemed to much trouble, Rob even came out on a Saturday afternoon to show us how the stove worked. We would definately recommend Devon Stoves, great service, great guys, very trustworthy and a high level of cleanliness.'


06-10-2015

Mr and Mrs Moxha

Installation of Woodwarm12+ - 'thankyou Rob for a very good job fitting our Woodwarm multyburner.I would be pleased to recommend Devon Stoves for their helpfulness and workmanship to anyone .Yelverton'


23-06-2015

Mr and Mrs Lakey

Stove Installation - 'I had a multi fuel stove supplied and fitted by Rob, we did have a problem in that there was a brick in the chimney which Rob sorted with minimal damage. Rob is not just a run of the mill fitter I would class him as a engineer, he is very methodical with his work, I would highly recommend him.'


01-03-2015

Amanda and Roger

Stove Installation - 'We were so pleased with the efficient, professional and considered way our wood burner was installed at our cottage yesterday .We cannot recommend this company highly enough ....... Amanda and Roger Pugh'


01-02-2015

Andrew C

Stove Installation and Chimney Lining - 'Rob came today full fitting service of wood burning multi fuel stove, precise clean work carried out. Service was of excellent standard achieved what was agreed. 5 star service and Thank You highly recommend'

30-01-2015

A. Martin

Stove Installation - Comments: 'It is not often I feel motivated enough to add a testimonial to such a site but in this case it is fully justifed. Rob recently installed a Phoenix 6kw Firegem into our property which involved the removal of an existing open fireplace. The task was far from straight forward & demanded a high degree of expertise to install & align the new arrangement. I was very impressed by his workmanship & the way he was unphased by the obstacles that arose while installing the new appliance. In this day & age it is inceasingly rare to see someone working to such high standards & taking such care & pride in his work. I would recommend the Woodwarm Firegem which is a high quality product & of course Rob who is a highly skilled & experienced in his field. Many thanks again Rob. A. Martin'


06-01-2015

Martin and Debbi

Stove Installation - Comments: 'Just taken delivery of our Woodwarm stove. Cannot recommend this company highly enough. Rob installed our stove. From start to finish he was polite professional and punctual. Left nothing to our imagination. He covered everything but with no hard sell. The cleanliness was second to none - didn't even realise he had been in the house. I have already recommended this company. Rob , you're not just an installer you are a craftsman. Many thanks for all your help and a great product.'



18-12-2014

J Wright

Stove - Hi
Stove has arrived! Many thanks for your help and your husbands time and patience.
It's so refreshing to find a company that is not just he'll bent on selling you anything suitable or not.
Thanks again I have already recommended you to somebody.
Regards Jonathan wright


16-01-2014

R Doxsey

Installation - Many thanks for the M&S vouchers which arrived this morning.It was an unexpected and pleasant surprise, presumably because of the recent work you did at my friends and my daughters properties.
I had the pleasure of experiencing my daughters multifule stove on Sunday, very cosy and ideal for her needs. I will say that I will only recommend a tradesman if I feel they are competent and trustworthy and you fitted the bill on both counts.
Regards
R Doxsey

14-01-2014

Mr and Mrs S

Installation of stove - Hi Rob,



I just wanted to drop you a line to say thank you for installing the stove in time for Christmas and the New year. The stove is awesome, works brilliantly and looks lovely. Diane is extremely happy and it has made a world of difference to our sitting room and it successfully warms other rooms too.




Have a lovely Christmas and thank you both again.




Nicholas

21-12-2013

Caroline and Ale

Installation of stove - Comments: 'Having had a Woodwarm stove in the past we knew they were the best and contacted Rob who suggested we install a Fireview in our recently bought 300 year old cottage which was freeing cold! With the work now completed we are cosy and warm with the stove giving much needed heat to the rest of the house. With his professional, helpful and friendly manner, we could not have asked for better service. We would recommend Rob, his team and Woodwarm Stoves without hesitation....and are looking forward to his returning in the new year to deal with another chimney! Thank you Devon Stoves! PS'


28-11-2013

Mr and Mrs Lethb

Stove Installation - Thank you very much for an excellent job from start to finish. Rob answered any queries and questions we had, he certainly knew what he was talking about due to his many years of experience. Worked really hard from the beginning, really clean and tidy workers, considering the amount of initial building work needed there was hardly any dust. We are really happy with our woodburner and will definitely recommend to friends. Thanks again for an excellent service, keep up the good work.

19-11-2013

Mr and Mrs G

Installation - Just had two stoves installed into our property by Devon Stoves. What an excellent job lads, thank you so much, they look great. I highly recommend this company if you want a clean, tidy and professional job done.

14-06-2012

Mrs Watts

Installation - I am delighted with the installation. A very professional job from start to finish. Very friendly installers and left my property spotless. Will recommend Devon Stoves to anyone.


12-05-2012

Mr & Mrs Osborne

Installation of Inset Stove - "A really excellent service. Our stove was installed on time and with the minimum of disruption." Rob, it was a really good job and I recognise that if you had not gone the "extra mile" with the chimney there would have been no damage or disruption to our home and not even any dust! In the event you had to work very hard indeed but left behind a safe chimney and only superficial damage to a couple of rooms that was easily repaired. The stove works beautifully. Anne and I are grateful. Thank you very much indeed, Chris


22-02-2012

Phil, Plymouth

Woodwarm stove - Great stove

11-11-2011

Mr & Mrs Janes

Installation - Just a short note to say Thank you for our new fire, we are now cosy and warm in what was previously a cold draughty room.

The fire is easy to light and control and the size your recommended is exactly right for the room. We love it!!!



12-10-2011